Contact Us
Contact Us
At Couch Petatoes, we're dedicated to providing exceptional customer service and addressing any inquiries or concerns you may have. Whether you have questions about our products, need assistance with your order, or simply want to share feedback, we're here to help.
Contact Information:
You can reach us via email at: info@couchpetatoes.com
Or leave a message at 780-803-0333
Customer Support:
Our knowledgeable and friendly customer support team is available to assist you with any questions or issues you may encounter. Whether you need help selecting the perfect product for your pet or require assistance with an existing order, we're here to ensure your experience with Couch Petatoes is nothing short of excellent.
Hours of Operation:
Our customer support team is available during the following hours: Monday - Friday: 9:00 AM - 5:00 PM (EST)
Response Time:
We strive to respond to all inquiries within 24-48 hours, though response times may vary depending on the volume of inquiries received.
Address:
5954 jinkerson rd Chilliwack BC Canada V2R 5Z9 (This is NOT the Return Address. The order CAN NOT BE refunded if it is returned to this address.) Please contact our customer service e-mail info@couchpetatoes.com if you want to process return&refund.
For all correspondence, including returns or exchanges, please contact us via email.
We Value Your Feedback:
Your feedback is invaluable to us as we continually strive to improve our products and services. Whether you have suggestions for new products, ideas for enhancements, or simply want to share your experience with Couch Petatoes, we welcome your input.
Thank you for choosing Couch Petatoes. We look forward to assisting you!